NHS Friends and Family Test

Anyone using NHS services should be able to give feedback to the provider of that service. The NHS Friends and Family Test is designed to be a quick and simple mechanism for patients and other people who use NHS services to give feedback, which can then be used to identify what is working well and to improve the quality of any aspect of the patient experience.

All NHS providers, including GP Practices, will be asking the same standard question “Overall, how was your experience of our service?” followed by at least one free-text question, so that people can tell us what they want us to know in their own words. The data gathered will be published by NHS England and NHS Choices. We will also publish the results on our surgery website and in the surgery.

View the results!

NHS Friends and Family Test 2022

If you are human, leave this field blank.

Thinking about your GP Practice, Overall, how was your experience of our service? *

Very good

Good

Neither good nor poor

Poor

Very poor

Don't know

Please can you tell us why you gave your answer:

Please tell us about anything that we could have done better:

Please tick this box if you do not wish your comments to be made public

Additional questions

To enable us to monitor whether the feedback we receive is representative of our patient population, we would be grateful if you would provide some additional information about you.

Age:

Gender:

Male

Female

Prefer to self describe

Please specify:

Do you have any of the following long-standing conditions?

Deafness or severe hearing impairment

Blind or partially sighted

A long-standing physical condition

A learning disability

A mental health condition

A long-standing illness (e.g. asthma, COPD, cancer, HIV, diabetes, chronic heart disease, or epilepsy)

I do not have a long-standing condition

What is your ethnic group?

White

Mixed/multiple ethnic groups

Asian/Asian British

Black/African/Caribbean/Black British

Other ethnic group

Are you a carer for a family member?

Yes

No

If you are not happy with the service offered today, please speak to reception so that we may understand your concerns and try to put it right for your next visit.

Thank you.